We are here to help the tenant underdog, facing the Housing Goliaths.
Other than the Citizens Advice, there are limited avenues for tenants to turn to in order to get a voice or any help with issues surrounding your tenancy and landlord. In the first place, we can help tenants of Housing Associations and Councils who are suffering with repairs long overdue…. longer than 3 months.
We will make a housing disrepair claim to force the landlord to make repairs and pay you compensation.
Tell us about the problems in you home in our form below
HOW WE HELP YOU
Each case is treated individually but generally we follow this process:
Understanding what has happened
Our Initial discussion will look to establish the problems you have, when they occurred, the time that has elapsed since reporting the issues to you landlord. Photographs or each issue is crucial to building understanding and a case – this includes documentation as well as damage to walls, ceiling, flooring, furniture or personal belongings. We can receive photos by WhatsApp as well as email for your convenience.
Reviewing your documents
Once we have taken details over the phone, explained the process and received photographs, your case will be reviewed and allocated to one of our solicitors
Our Solicitor will confirm the details used to build your case and send the claim documentation for you to review and sign so that we can start the proceedings.
Your Case will be started as explained by the Solicitor
Once documents have been signed the solicitors will start your case and try to gain settlement as quickly as possible.
WE WANT TO HELP YOU CLAIM COMPENSATION YOU DESERVE
Our specialist housing disrepair solicitors are here to help you to use your tenant’s rights to regain any financial loss and ensure your landlord is held accountable for their lack of action.
If you are a council or housing association tenant, there are very strict legal requirements to ensure your landlord keeps your property in a good state of repair. If you have complained to your landlord and they have failed to repair the property, we can help get the repairs complete. Not only will they be legally obliged to carry out the works, but they will also have to pay compensation to you.
We help clients with a wide range of disrepair get their property repaired free of charge - If the disrepair has inconvenienced you seriously and you have suffered through ill health – such as asthma; coughs and colds; depression; anxiety, personal injury or your personal belongings have been damaged then you may be entitled to claim compensation.
There’s a significant difference between a repair and an improvement:
A fix to an existing fixture or fitting, which makes it work or safe to use again. Your landlord is obligated to carry out this kind of task.
A new feature, fixture or fitting that replaces what was there before and could be regarded as an upgrade. Your landlord is not obligated to make improvements to the property.